Our Services
Future-Forward CX Solutions
AI-Augmented CX
Blending human empathy with artificial intelligence for inbound, outbound, and omnichannel interactions.
CX Command Center
Real-time analytics and dashboards that let you predict, adapt, and respond at light speed.
Data, Analytics & Automation
From journey mapping to sentiment analysis, we turn data into strategy.
Bilingual & Multilingual Teams
Fluent in English, Spanish, and more — delivering cultural agility across markets.
Quality & Compliance by Design
Automation-backed monitoring, secure frameworks, and global regulatory adherence.
Innovation Accelerator
Pilot emerging CX technologies — voice AI, predictive chat, VR service support — with us as your R&D partner.
Global Presence
Locations
Toronto | Fort Myers | San Salvador | Port of Spain
A New Era for SatCom
SatCom CX is a next-generation Customer Experience (CX) and Business Process Outsourcing (BPO) company built to serve a digital-first world.
With headquarters in Toronto, Canada, and Fort Myers, Florida, and delivery hubs in San Salvador (El Salvador), and Port of Spain (Trinidad) — we unite nearshore strength with global intelligence.
Industry Expertise
CX Solutions Across Every Orbit
01
Telecom
Empowering connected experiences in a 5G and satellite-driven world.
02
Retail
Personalizing digital commerce through data and omnichannel support.
03
Technology
AI-enhanced onboarding, product support, and user engagement.
04
Finance
Secure, compliant, and precise support for banking, fintech, and insurance.
05
Healthcare
Human-centered engagement with HIPAA-compliant confidence.
06
Travel & Hospitality
Multilingual global agents ensuring seamless journeys.
07
Space & Aerospace
Mission-critical support for satellite, aerospace, and space-tourism ventures — redefining CX for the next frontier.
08
Robotics
Support next-generation robotics companies with technical customer support — ensuring reliability, uptime, and human-machine trust at scale.